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Klaviyo Launches Product Reviews Feature
Jun 28, 2023
Klaviyo, a leading customer engagement platform, recently announced the launch of its new product review feature.
This feature allows businesses to automate the process of collecting product reviews from customers.
Businesses can send a review request email or SMS to customers who have recently purchased a product.
The email or SMS will include a link to the product review page on the business's website.
Customers can then leave a review in just a few clicks.
Here are some of the benefits of using Klaviyo's product review feature:
Automated review requests: Klaviyo can automatically send review requests to customers who have recently purchased a product. This saves you time and effort, and it ensures that you are collecting reviews from a consistent pool of customers.
One-click experience: Customers can leave reviews in just a few clicks. The review process is fluid and mobile-first, so customers can leave reviews from their phone or tablet.
Customizable messages: You can customize the review request email or SMS to fit your brand's style and tone. You can also add dynamic content to the messages, such as the customer's name or the product they purchased.
Data-driven insights: Klaviyo's product review feature provides you with data-driven insights into your customer reviews. This data can help you to understand what customers like and dislike about your products, and it can help you to improve your product offerings.